Published at Monday, March 25th, 2019 - 00:25:13 AM. wiring. By Stephanie Mathieu.
Some manufacturers, he said, don’t seem to listen much to people in the field who actually install and service the equipment. ”They have their own engineers” and are more likely to listen to them. However, according to Porter, ”the guy in the field has a better idea of what is needed in the field.” Many air conditioning dealers he knew were not satisfied with the products available. Porter said he was encouraged to try his hand at inventing by other dealers, many of whom said, ”You build a better mousetrap and we will buy it.”
It is also a problem for manufacturers when misunderstood equipment is returned under warranty with no defect, as well as for homeowners when they don’t get the performance they expect. ”A lot of manufacturers still have a big metal box and one terminal strip with 17, 18, or even 19 wires,” Porter said. His dual-fuel control has three strips – one for the furnace, one for the outdoor unit, and one for the indoor thermostat – and the wires are clearly identified, he said.
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