Published at Monday, March 25th, 2019 - 20:41:38 PM. wiring. By Odette Bertin.
Bob is a service technician who is well trained and nationally certified. However, he sometimes suffers from the same confusion that all technicians occasionally do – the facts that he gathers may or may not point to the obvious cause of the problem or the best solution. But Bob has something that no one else has. He recalls his long-time HVACR mentor and imagines him accompanying him as “Btu Buddy,” someone who reminds him to take time to stop and think before rushing to judgment, helping keep him on the right track, even with facts that are confusing. The weather was really cold and a call came in from a new customer that the system in a small office building was not heating properly. It was a new customer.
Porter said he first started selling to local Oklahoma dealers ”who liked it and came back for more.” Then local distributors wanted to be involved; they now stock his products. A larger southern utility company, Georgia Power Supply, got word of his product and invited him to make a presentation at an open house in Atlanta. ”Those dealers present who were opposed to heat pumps now recognize it as a good thing,” Porter said. ”Georgia is one of our best markets.”
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